Hotel Service Group

FAQs

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Frequently Asked Questions

We’ve compiled a list of answers to common questions.
Hotel Service Group! HSG purchases and pays for all minibar products, so there is no cost to you.

Hotel Service Group! HSG hires, trains, and pays all minibar staff, matching your standards.

Yes! They will be dressed in the same uniform and conform to the same dress code as all your hotel staff.

HSG has a profit-sharing arrangement with their hotels, providing the hotels with a percentage of minibar revenue. This is a real win for you as there is no cost and only benefits.

Sure! HSG will be happy to work with your Marketing and/or Lifestyle teams to implement your ideas.

HSG trains our staff to make sure that the minibars and snack trays are kept in optimal condition and that all products are presented neatly.

HSG staff is trained to frequently check all products for expiration or damage. The HSG software also tracks product movement and will alert the staff regarding likely expired products.

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Don’t hesitate to contact our minibar experts to provide your guests with an experience they won’t forget